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The IWMS solution that packs a punch

TRIRIGA helps organizations with significant real estate portfolios streamline and automate operational processes resulting in increased return on assets and mitigation of regulatory risks.

Workplace Performance Management (WPM)

  • IBM TRIRIGA WPM Real Estate

      IBM TRIRIGA Workplace Performance Management Real Estate
      Real estate assets today comprise up to 67% of an organization's balance sheet and millions of dollars in capital investments. Because of the magnitude of investments involved, CFOs and senior executives increasingly view real estate as a strategic asset, and an area of opportunity that, if managed well, can improve an organization's overall financial performance.

      Right-Size Real Estate Portfolio with IBM TRIRIGA Workplace Performance Management Real Estate
      IBM TRIRIGA Workplace Performance Management Real Estate (WPM Real Estate), a performance management system for mid-size and large organizations, specifically targets and measures performance of the real estate portfolio. IBM TRIRIGA WPM Real Estate enables organizations to meet business requirements while delivering the right financial performance to the organization, i.e., right-sizing the real estate portfolio. By optimally balancing return on assets, business alignment, and portfolio flexibility, IBM TRIRIGA WPM Real Estate unlocks the opportunity for organizations to yield as much as hundreds of millions of dollars in cash flow, and to increase return on assets by as much as 3 to 5%.

      A Right-Sized Portfolio Increases Return On Assets
      The Real Estate organization needs to effectively align with the business units they serve, meeting their needs for growth, expansion, contraction and overall cost and financial performance targets. IBM TRIRIGA WPM Real Estate:
      • Calculates portfolio flexibility by measuring portfolio ownership, availability and under-utilized locations
      • Detects poor-performing locations by measuring real estate costs by area, seat and person
      • Identifies underutilized locations by detecting excess capacity, under-charged locations and low occupancy rates

      Improved Transaction Process Increases Resource Productivity
      Real Estate executives need to meet the organization's expectations for financial performance. This includes realizing the right return on assets and taking actions (e.g. acquiring, sub-leasing, or selling properties) in order to improve financial performance. IBM TRIRIGA WPM Real Estate:
      • Evaluates health of project schedules to ensure on-time completion of real estate transactions
      • Analyzes and determines best overall alternatives for real estate asset locations and transactions
      • Measures service effectiveness of the real estate organization to improve service costs, service delivery and real estate condition

      Improved Cost Management Reduces Real Estate Expenses
      Real Estate executives must ensure efficient management of leases, including making on-time payments and administering legal rights within clauses to maximize cost savings. IBM TRIRIGA WPM Real Estate:
      • Measures on-time payment savings from audits to improve payment processing and reduce real estate expenses
      • Monitors active lease options, detects lease expirations and identifies underperforming locations to reduce real estate costs
      • Calculates aging receivables and detects potential late payments to improve receivables performance and increase cash flow
  • IBM TRIRIGA Projects

      Generates higher returns from your capital programs and projects
      IBM TRIRIGA Projects, our enterprise project management (EPM) software, delivers increased financial returns and accelerates project schedules through advanced project planning and project management features. Specifically, IBM TRIRIGA's project management software identifies priorities for funding allocations within capital programs, analyzes project risks and financial benefits and automates project management controls and alerts essential to deliver ad-hoc projects and complex programs of any size in an effective manner.

      Identifies program funding priorities to streamline project portfolio management
      IBM TRIRIGA Projects provides project management metrics that objectively determine and prioritize project funding requests to select the ideal project portfolio aligned with your enterprise’s business strategy. Built on a centralized project management repository of program, project and support data, IBM TRIRIGA Projects consolidates financial and environmental data and analyzes the information to expose data relationships too difficult and costly to create without enterprise project management software.

      Analyzes project risks and rewards to improve project planning decisions
      IBM TRIRIGA Projects evaluates risks, financial and environmental impacts associated with project planning across various investment scenarios to optimize project portfolios. IBM TRIRIGA Projects delivers the project management information your program executives and project managers need to compare project plans, make more informed project planning decisions and create higher-efficiency projects.

      Increases effectiveness of project delivery to accelerate project schedules
      The IBM TRIRIGA enterprise project management software delivers advanced project execution and control capabilities required to effectively complete projects on-time, within-budget and with the planned quality. Embedded workflows automate project management processes and critical alerts to reduce your risk of project cost and schedule over-runs, while vendor management controls increase consultant and contractor compliance with contracted terms to reduce costly project delays.
  • IBM TRIRIGA Facilities

      Facilities management software to improve space planning and increase facility utilization
      IBM TRIRIGA Facilities, our market leading computer-aided facilities management software, delivers millions of dollars in cost savings through advanced space planning and facilities management features. Use our facilities management software to identify under-utilized facilities, analyze strategic space planning scenarios, and streamlines actions to align facility utilization with strategic business drivers.

      Identifies under-utilized facilities
      IBM TRIRIGA Facilities provides advanced space management features to increase space utilization and reduce occupancy costs. Integrated AutoCAD® and MicroStation® tools provide bi-directional links and visual management of facilities, people and organizations based on Building Information Models and CAD floor plans, while automated CAFM workflows capture and allocate space usage charge-backs to internal departments.

      Simplifies strategic space planning analysis
      IBM TRIRIGA Strategic Facility Planning determines the best possible space planning scenarios to increase the utilization of underperforming facilities with advanced space planning capabilities that forecast, allocate and compare strategic facilities plans against business objectives, status-quo and other scenarios. Visually explore space planning scenarios with interactive supply and demand analysis and stack planning to see the effect of new facilities, lease terminations and renewals or demand-side actions such as headcount reductions.

      Streamlines move planning and execution
      IBM TRIRIGA Facilities delivers tactical move planning and execution capabilities required to streamline the implementation of strategic facilities plans, complex mergers and acquisitions and unforeseen business continuity scenarios. Embedded CAFM workflows automatically generate and assign moves to in-house and outsourced service providers, while facilities management performance metrics measure compliance with service agreements to reduce costly delays.
  • IBM TRIRIGA Operations

      IBM TRIRIGA Operations automates demand maintenance, planned maintenance schedules, self service requests, approvals, dispatching, cost tracking, and reports.
      Workplace organizations remain under pressure to improve energy efficiency and reduce operating costs while they deliver high quality services. To meet business, financial and customer requirements, maintenance organizations need to manage maintenance services with an approach that improves the efficiency of assets, increases the effectiveness of resources and improves the execution of maintenance processes.

      IBM TRIRIGA Operations suite automates demand and planned (or preventive) maintenance services and improves service provider management to reduce the cost of maintenance services. IBM TRIRIGA Operations' facility assessment tracks and evaluates buildings and assets deficiencies and environmental opportunities to improve the condition of real estate assets.

      Service Management
      IBM TRIRIGA Operations improves the performance of service providers within and outside the organization. Employee self-service portal and contact center expedite the capture of services request information. Automated duplicate request processes and embedded knowledge management improve cost avoidance within service initiation and minimize unnecessary service provider dispatches. IBM TRIRIGA Operations automatically routes corrective and planned work tasks to service providers based on service assignment rules defined within service level agreements, warranties and real estate leases to increase the efficiency of task assignments.

      Service Contracts
      IBM TRIRIGA Operations reduces maintenance costs through a three-way match between service contracts, completed work tasks and vendor task invoices. IBM TRIRIGA Operations tracks service level agreements and warranty contracts with automatic notifications on renewals and expirations as well as automated service assignment of work tasks. Task invoices automatically determine the preferred payment date to maximize payment discounts and reduce overall expenses.

      Facility Assessment
      IBM TRIRIGA Operations' facility assessment improves the asset value of an organization's real estate portfolio. Facility assessment captures facility, building system and asset deficiencies as well as opportunities to improve the environmental impact. IBM TRIRIGA Operations summarizes the deficiency costs based on an optional IBM TRIRIGA Connector for RSMeans and calculates the Facility Condition Index and Green Condition Index for each building. Embedded capital planning analysis provides configurable multi-year financial and risk impact of deficiencies and planned replacements.

      IBM TRIRIGA Operations evaluates the required investment, cost savings, carbon reduction and return on investment of each opportunity using embedded ENERGY STAR® calculations. IBM TRIRIGA Operations provides automated processes that generate planned work requests and capital projects to manage the remediation of deficiencies or implementation of environmental opportunities. Upon completion of the generated tasks within the project, IBM TRIRIGA Operations automatically updates deficiencies as completed and recalculates buildings' Facility Condition Index.
  • IBM TRIRIGA WPM Enterprise

      IBM TRIRIGA Workplace Performance Management Enterprise
      Workplace executives strive to align resources and operations closely with the business objectives of their organizations. Today, these executives lack an enterprise-view to target, measure and align performance to business objectives.

      Right-Balance Performance with IBM TRIRIGA Workplace Performance Management Enterprise
      IBM TRIRIGA Workplace Performance Management Enterprise (WPM Enterprise), a performance management system for mid-size and large organizations, specifically prescribes the IWMS Balanced Scorecard and delivers performance targets and measures to align workplace resources to business objectives. Both a measurement and management system, IBM TRIRIGA WPM Enterprise provides executives with an enterprise-view of workplace performance from the following four key dimensions:

      Customer Performance
      Measures how well workplace operations align with the business organization needs.

      Operational Performance
      Measures the efficiency and effectiveness of workplace processes.

      Portfolio Performance
      Measures the utilization, condition and return on workplace assets.

      Financial Performance
      Measures the cost of operations, total occupancy costs, revenue weeks and profitability of workplace operations and resources.

      Enterprise-View of Workplace Performance Management Across the Real Estate Lifecycle
      With an enterprise-view across the entire real estate lifecycle, IBM TRIRIGA WPM Enterprise provides the ability to target, measure and drive workplace performance across all departments: Real Estate, Design and Construction, Facility Management and Maintenance to measure the following:

      • Customer satisfaction for all workplace services from the work environment to service delivery and service costs from internal and external providers
      • Operational effectiveness and efficiency from real estate transactions to project construction and the delivery of facility and maintenance services
      • Portfolio utilization of workplace assets across the entire organization
      • Financial performance for overall workplace costs including operations costs, lease costs and costs of providing the fixed assets to ensure profitability

      Workplace Business Objectives Defined, Deployed and Cascaded Down the Organization
      IBM TRIRIGA WPM Enterprise allows executives to define business objectives enterprise-wide and then deploy and cascade them throughout the organization. From the business unit down to the individual contributor, IBM TRIRIGA WPM Enterprise personalizes objectives and measures workplace performance for each role to ensure complete and rapid alignment up and down the organization.

      Workplace Performance Management Continuously Improves Business Performance
      IBM TRIRIGA WPM Enterprise provides and delivers a pre-defined performance management lifecycle as part of the application to align objectives and business processes to maximize operational and financial performance. Workplace executives then apply the learning from analysis to improve processes and infuse new objectives, changed objectives and processes and analyze new data to achieve business performance.
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